Aged Care and Home Support Client Record

Client files kept by aged care and home support providers, including council-run Commonwealth Home Support Programme (CHSP) and Support at Home services funded under the Aged Care Act 2024 (Cth): client intake and profile records, care needs assessments, care plans and home support plans that tie a named older person (name, date of birth, My Aged Care ID or client number) to care needs, medical conditions, medications, mobility and falls risk, and to a carer, next of kin or representative. Serious incident (SIRS) notifications are covered by au-aged-care-serious-incident-notification and are not the target here. Program manuals, provider guidance, blank intake forms and training case studies are decoys.

Type: regex
Engine: boost_regex
Confidence: medium
Confidence justification: Medium: the program names (CHSP, Support at Home, My Aged Care) are distinctive to Australian aged care, but "care plan" wording also appears in health and disability settings and all anchors fill program manuals and provider policies, so enforce tiers require populated client, care or carer fields. No public My Aged Care ID format is used; the value is a loose, digit-bearing label value. 85/75 are heuristic evidence tiers, not measured accuracy; test values are synthetic.
Jurisdictions: au, au-qld
Regulations: Aged Care Act 2024 (Cth), Privacy Act 1988 (Cth), Information Privacy Act 2009 (Qld)
Frameworks: QGISCF
Data categories: health, pii
Scope: narrow
Risk rating: 8
Platform compatibility: Purview: Compatible, GCP DLP: Compatible, Macie: Unsupported, Zscaler: Compatible, Palo Alto: Degraded, Netskope: Unsupported

Pattern

(?i)\b(?:(?:aged\s+care|home\s+support|home\s+care|community\s+care|CHSP|Support\s+at\s+Home)\s+(?:client|consumer|care\s+recipient|participant)\s+(?:records?|files?|profiles?|details|summary|assessments?|intake|registers?)|(?:client|consumer|individual(?:ised)?|home\s+support|aged\s+care)\s+care\s+plans?|(?:aged\s+care|home|client)\s+support\s+plans?|care\s+needs\s+assessments?|Commonwealth\s+Home\s+Support\s+Program(?:me)?|Support\s+at\s+Home\s+(?:program(?:me)?|service\s+agreements?|classifications?|budgets?|clients?)|My\s+Aged\s+Care\s+(?:referrals?|ID|number|client\s+records?))\b

Corroborative evidence keywords

My Aged Care, Support at Home, CHSP, home care package, ACAT, aged care assessment, domestic assistance, respite, social support, meals

Proximity: 300 characters

Should match

Home Support Client Profile - Community Care Services Client name: Beverley Teston Date of birth: 14/02/1941 My Aged Care ID: AC49201837 Care needs: help with showering, domestic assistance fortnightly, transport to medical appointments Current medications: Apixaban 5mg, Metformin 500mg Primary carer: Graham Teston (son) — CHSP client profile with name, DOB, My Aged Care ID, care needs, medications and carer (85 tier)
Client care plan review 17/09/2026 - Support at Home Consumer: Walter Staffson Falls risk: high, two falls since June; uses a four-wheel walker Next of kin: Denise Staffson Services approved: personal care three mornings a week and respite on Fridays — Care plan review with consumer, falls risk, next of kin and services (85 tier)
Care needs assessment completed. Mobility: walking frame indoors, wheelchair for outings. Assessor to upload to the client file. — Assessment note with a populated care field only (75 tier)
Aged care client file - emergency contact: Pauline Teston, 0412 555 019. — Client file with a populated carer/contact field only (75 tier)

Should not match

The Commonwealth Home Support Programme provides entry-level support at home. Providers must record each client's care needs and develop a home support plan in consultation with the client, as set out in this program manual. — Program manual text (guidance exclusion)
Home Support Client Intake Form - blank template Client name: ____________ Date of birth: ____________ My Aged Care ID: ____________ Care needs: ____________ Primary carer: ____________ — Blank intake form
Training case study (training exercise): Client care plan for Mrs Example. Client name: Joan Example, Care needs: assistance with meals, Next of kin: Peter Example. — Training case study (template-exclusion dictionary)
Council will transition its Commonwealth Home Support Programme services to a new provider from 1 July 2027, with 640 clients affected, the mayor said. — News about a council leaving aged care (65 only)

Known false positives

CHSP and Support at Home program manuals, provider policies and My Aged Care pages use every anchor. Mitigation: Enforce tiers need populated client, care or carer fields; a guidance exclusion suppresses program-manual and regulator wording.
Hospital and disability support plans that share "care plan" wording. Mitigation: The primary requires an aged care, home support, client or consumer qualifier; generic clinical care plans stay below 65 unless they use those qualifiers. Health-sector deployments should expect some overlap at 75.
SIRS notifications quoting the client's care plan. Mitigation: Overlap with au-aged-care-serious-incident-notification is acceptable; both are sensitive aged care records.