Queensland Council Rates Concession or Hardship Application
Individual applications, assessments and decisions for rates concessions made by Queensland local governments under Local Government Regulation 2012 ch 4 pt 10. Covers pensioner rebates (s 120(1)(a) land owned or occupied by a pensioner; s 123 rebate for land occupied by pensioners; sch 8 defines a pensioner as a holder of a pensioner concession card), hardship concessions (s 120(1)(d) payment will cause hardship to the land owner) and agreements to defer rates (ss 121(b), 125). A concession for a stated ratepayer can be granted only after that ratepayer applies (s 122(3)). These records link a named applicant and property to Centrelink or DVA concession status, income, household circumstances and the council's decision. Council concession policies, revenue statements and class resolutions are public and are decoys.
- Type
- regex
- Engine
- boost_regex
- Confidence
- medium
- Confidence justification
- Medium: the concession, rebate, hardship and deferral terms come from LGR ss 119-126, but councils also use them in public concession policies, revenue statements and budget resolutions, so enforce tiers need populated applicant, eligibility, hardship or decision fields and a policy exclusion. The Centrelink CRN shape (9 digits and a letter) is reused from au-centrelink-crn; concession card and rates assessment formats are unverified, so those values are loose and placeholder-guarded. The State Government pensioner rate subsidy form's field names were not verified and are not used as anchors. 85/75 are heuristic evidence tiers, not measured accuracy; test values are synthetic.
- Jurisdictions
- au
- Regulations
- Local Government Regulation 2012 (Qld), Information Privacy Act 2009 (Qld)
- Frameworks
- QGISCF
- Data categories
- financial, pii, government
- Scope
- narrow
- Risk rating
- 7
- Platform compatibility
- Purview: Compatible, GCP DLP: Compatible, Macie: Compatible, Zscaler: Compatible, Palo Alto: Degraded, Netskope: Unsupported
Pattern
(?i)\b(?:pensioner\s+(?:rates?\s+)?(?:concession|rebate|remission|subsidy|discount)s?|(?:rates?|rating)\s+(?:concession|rebate|remission|relief|deferral)s?|(?:rates?|rating)\s+(?:financial\s+)?hardship|hardship\s+(?:application|assistance|concession|relief|arrangement)\s+(?:for|on|[:-])\s*(?:general\s+)?rates|deferral\s+of\s+(?:general\s+)?rates|(?:agreement|application)\s+to\s+defer\s+(?:general\s+)?rates|concession\s+(?:for|on)\s+(?:general\s+)?rates)\bCorroborative evidence keywords
pensioner concession card, Centrelink, customer reference number, financial hardship, rebate, deferral, ratepayer, assessment number
Proximity: 300 characters
Should match
Pensioner Rate Concession Application Applicant name: Avery Teston Property number: 3308152 Property address: 5 Banksia Place, Bundaberg QLD 4670 Pensioner Concession Card number: 408 612 773K Card expiry: 03/2028 Pension type: Age Pension Decision: approved - rebate granted: $265.00 for 2026-27. Ratepayer notified by letter; Centrelink confirmation obtained.— Completed pensioner concession application with applicant, property, card, pension type and decision (85 tier)Rates financial hardship application - assessment Ratepayer: Riley Testwell Assessment number: 55012874 Reason for hardship: Job loss after the local meatworks closed; partner undergoing cancer treatment Household income: $812 per fortnight Dependants: 3 Recommendation: deferral approved until 30/06/2027 under the council hardship arrangement.— Hardship assessment with ratepayer, assessment number, circumstances, income and recommendation (85 tier)Pensioner rebate query - CRN 204 118 562A supplied by caller; asked when the rebate will appear on the next notice.— Concession query with a Centrelink CRN only (75 tier)Rates concession - hardship circumstances: Recently widowed, sole income is a carer payment. Please call back.— Hardship circumstances without an applicant or property field (75 tier)
Should not match
Pensioner Rate Concession Policy. To be eligible, the applicant must hold a current Pensioner Concession Card and occupy the property as their principal place of residence. Maximum rebate: $300 per annum.— Published council concession policy (65 only)121 Types of concession. The concession may only be a rebate of all or part of the rates or charges, an agreement to defer payment of the rates or charges, or an agreement to accept a transfer of unencumbered land. A rates concession for a stated ratepayer requires an application.— Local Government Regulation 2012 s 121 text (legislation, 65 only)Pensioner Rate Concession Application - blank template Applicant name: __________ Pensioner Concession Card number: __________ Card expiry: __/__ Decision: [office use only]— Blank application form (65 only)Council resolved to increase the pensioner rate rebate to $300 for eligible ratepayers in the 2026-27 budget, the mayor announced.— Class concession resolution reported in the news (public, 65 only)
Known false positives
- Council concession and hardship policies, revenue statements and the budget resolution granting a concession to a class of ratepayers (s 122(1)(b)). Mitigation: Those carry no populated applicant, card, hardship or decision fields; policy wording is also excluded.
- Energy, water or telco hardship applications. Mitigation: The primary requires rates-specific wording; water hardship is covered by au-qld-water-customer-hardship-restriction-record.
- Closed-meeting reports on a named ratepayer's concession. Mitigation: These are genuinely sensitive (s 122(1)(a) resolutions name a stated ratepayer) and may match both this classifier and au-qld-council-closed-meeting-report.