Packages / Local government
Local government
Queensland local government (council) records: governance and closed business, rates, local laws and animal management, community services (childcare, aged care, libraries, cemeteries), disaster management and council-run water and sewerage services.
- Patterns
- 23
- As primary component
- 18
Patterns in this package
Client files kept by aged care and home support providers, including council-run Commonwealth Home Support Programme (CHSP) and Support at Home services funded under the Aged Care Act 2024 (Cth): client intake and profile records, care needs assessments, care plans and home support plans that tie a named older person (name, date of birth, My Aged Care ID or client number) to care needs, medical conditions, medications, mobility and falls risk, and to a carer, next of kin or representative. Serious incident (SIRS) notifications are covered by au-aged-care-serious-incident-notification and are not the target here. Program manuals, provider guidance, blank intake forms and training case studies are decoys.
Completed incident, injury, trauma and illness records kept by education and care services (long day care, kindergarten, family day care, outside school hours care), including council-run centres, under the Education and Care Services National Law and National Regulations (regulation 87, record; regulation 86, notification to parents; regulation 183, storage - regulation numbers as listed in ACECQA's Incident, injury, trauma and illness policy guidelines). A populated record names the child (name, date of birth or age), the date and time of the incident, the nature of the injury, trauma or illness, first aid or medication given, action taken and when the parent or guardian was notified. The records must be kept confidentially until the child turns 25. ACECQA guidance, service policies, the regulation text, blank forms and training scenarios are decoys. School incident reports are covered by au-qld-school-incident-report.
Council dog and cat registration forms, registration notices, renewals and registry records that identify the owner. Dog registration is statutory under the Animal Management (Cats and Dogs) Act 2008. Under s 47 the registration form must state the owner's name, residential address, contact telephone number and email address, and the dog's age, breed, colour, sex, distinguishing marks, address, PPID number, desexing and regulated status. The council gives the owner a registration notice (s 49) and keeps it in the dog registry (ss 177-178). Cat registration, where required, is imposed by local law, which s 6 permits. The dog registry is open to public inspection, but owner information in the registration notice is excluded (s 179(2)), and s 39 restricts the release of identifying information. The owner block is therefore the sensitive part of the record. Declarations, attacks and destruction orders are covered by au-qld-regulated-dog-declaration-attack-record.
Complainant and investigation content in Queensland council building, plumbing and planning compliance files: complaint intake records, complainant details, site inspection and investigation notes, and officer recommendations that lead to a show cause or enforcement notice. The notices themselves are largely public. Building Act 1975 s 247 (show cause), s 248 (enforcement notices) and s 251 (register of notices given); Plumbing and Drainage Act 2018 ss 143-146 (enforcement and show cause notices) with Plumbing and Drainage Regulation 2019 s 115 (register of show cause and enforcement notices) and s 116 (register open to inspection free of charge); Planning Act 2016 s 167 (show cause), s 168 (enforcement notices) and s 170 (notifying about them). The private part is who complained, often a neighbour, and what officers recorded during the investigation. This classifier targets that content, not the notice or the public register entry.
Council records of requests for CCTV footage and of footage released: request forms from residents, insurers and businesses, police requests, and release registers or logs recording the camera, the footage period, the incident or Queensland Police Service (QPS) reference, and who received the footage. No Queensland statute deals specifically with council CCTV. Councils handle footage as personal information under the Information Privacy Act 2009 and their CCTV policy. A disclosure to a law enforcement agency relies on QPP 6.2(e) (disclosure reasonably necessary for enforcement-related activities), and QPP 6.5 requires the agency to make a written note of that disclosure. That note is the basis of the release register. Council CCTV policies, published camera location lists, legislation and news are decoys.
Council cemetery and crematorium records about a deceased person and the people arranging the disposal of the remains: burial and interment applications and bookings, rights (grants) of burial or interment, ashes and niche placements, exhumation applications and approvals, and cremation records. Cremation records follow the Cremations Act 2003 (Qld): an application for a permission to cremate by a close relative, personal representative or their agent (s 6), accompanied by a cause of death certificate and a cremation risk certificate, and the crematorium's record of particulars and permissions kept for 15 years (s 14). A populated record names the deceased (name, date of death, age, cause or place of death), the applicant, next of kin, right holder or funeral director and their relationship to the deceased, and the plot, niche or right number and burial, cremation or exhumation date. Published burial search and grave locator listings, fee schedules, cemetery policies and the statute text are decoys. The statutory basis for burial and exhumation records is council local law and is not asserted here.
Council-issued infringement notices for local law and animal management offences, and the default certificates and referral records that send unpaid notices to the State Penalties Enforcement Registry (SPER). Under State Penalties Enforcement Act 1999 s 15, an infringement notice must state a unique number for the notice, its date, the alleged offender's full name and address, the offence particulars (place, time and date, and identifying particulars for any animal or vehicle), and the fine. s 22 and s 23 set out payment, court election and instalments within 28 days. When the alleged offender defaults, the administering authority may give SPER a default certificate (s 33), and SPER may then issue an enforcement order (s 38). Council compliance and remedial notices (Local Government Act 2009 s 138AA) often precede the infringement. Local law registers are public, but individual notices and SPER referral batches are not.
Queensland local government records about overdue rates and charges and the sale of land to recover them under Local Government Regulation 2012 ch 4 pt 12: arrears ledgers and debt recovery referrals (s 132 overdue rates, s 133 interest on overdue rates), and notices of intention to sell land for overdue rates or charges (s 140), which must state the resolution date and terms, the land as shown in the land record, the overdue amount including the period unpaid, and the interest owing. Sale procedures follow in ss 141-146. These records tie a named owner, a rates assessment or property number and a land description to that owner's arrears. The auction notice that s 142 requires councils to publish is public and is a decoy.
Individual applications, assessments and decisions for rates concessions made by Queensland local governments under Local Government Regulation 2012 ch 4 pt 10. Covers pensioner rebates (s 120(1)(a) land owned or occupied by a pensioner; s 123 rebate for land occupied by pensioners; sch 8 defines a pensioner as a holder of a pensioner concession card), hardship concessions (s 120(1)(d) payment will cause hardship to the land owner) and agreements to defer rates (ss 121(b), 125). A concession for a stated ratepayer can be granted only after that ratepayer applies (s 122(3)). These records link a named applicant and property to Centrelink or DVA concession status, income, household circumstances and the council's decision. Council concession policies, revenue statements and class resolutions are public and are decoys.
Register of interests entries and lodgement forms for a Queensland local government's chief executive officer, senior executive employees, councillor advisors and persons related to them (spouse or dependent), kept under Local Government Regulation 2012 (Qld) ss 289-291 and schedule 5 (shareholdings and controlling interests, executive officer roles, trusts, self managed superannuation funds, land, liabilities, gifts, sponsored travel and other particulars). Unlike a councillor's register, which may be inspected by the public (s 293(1)) and is published as an extract (s 295), these registers are open only to councillors, the CEO and persons permitted by law (s 293(2)-(3)); access must be applied for in writing and logged (s 294), and disclosure outside those persons is an offence (s 297(2)). The public councillor register, its published extracts and councillor declarations in minutes are decoys.
Rates and water account records held by Queensland councils and water service providers that flag a ratepayer or water customer as affected by domestic and family violence and record the protective steps taken: a safe or preferred contact method, a suppressed or confidential postal or residential address, instructions not to disclose account details to a co-owner, joint account holder or former partner, account separation, redirected rate notices, and payment arrangements, interest waivers or holds on recovery or restriction action. Unlike energy (National Energy Retail Rules Part 3A) there is no verified Queensland statute that sets out these steps for councils or water providers; they come from council and utility hardship and DFV policies, with the Local Government Regulation 2012 s 120(1)(d) hardship concession and Information Privacy Act 2009 obligations in the background. Modelled on au-energy-family-violence-customer-record. Published council and utility DFV and hardship policies are decoys.
Submitter names and contact details in submissions about Queensland development applications, submission summaries in assessment reports, and decision notices that list principal submitters. Under the Planning Act 2016 sch 2, a properly made submission must state the name and residential or business address of all submission-makers and one postal or electronic address for service. Section 63(2)(h) requires the decision notice to state the name, residential or business address and electronic address of each principal submitter. Planning Regulation 2017 sch 22 s 5(1)(d) requires the assessment manager to keep any properly made submission available for inspection and purchase. These documents are public by law. Many councils redact submitters' contact details before publishing online, but that is council practice, not a verified statutory requirement. This is a discovery-only redaction aid. It surfaces documents that carry submitter details so they can be reviewed before publication. It is not a blocking classifier.
Completed registrations and entries in a Queensland council or Local Disaster Management Group vulnerable persons register (VPR), also called a special needs register or a register of persons requiring special assistance in a disaster or evacuation. A populated entry ties a named person and home address to disability, mobility or medical dependency (oxygen, dialysis, life sustaining equipment), a carer or emergency contact, and evacuation or transport needs. The Disaster Management Act 2003 does not create or name these registers. Councils keep them under the state framework "People with vulnerabilities in disasters: A framework for an effective local response" (2016) and their own local disaster management arrangements. Information acquired while performing a function under the Act is covered by the s 139 confidentiality offence. The Local Disaster Management Plan is public (s 60) but the register is not.
Working records of a drinking water service provider's notifications to the drinking water regulator under Water Supply (Safety and Reliability) Act 2008 (Qld) s 102 (notice of noncompliance with water quality criteria) and s 102A (notice of prescribed incident): the immediate notification and the follow-up notice in the approved form covering the noncompliance or incident, the circumstances, the action taken or to be taken, and the measures to prevent recurrence. Includes internal boil water notice decision and incident logs that carry the scheme, incident reference, notification times, parameter exceedances (E. coli, total coliforms, turbidity NTU, chlorine mg/L) and corrective actions. Distinct from au-water-quality-data-reference, which covers routine measured water quality data: this classifier needs the incident or notification structure. Public boil water notices, media releases and published DWQMP annual or water quality reports are decoys.
Council food business licence applications, food premises inspection reports and improvement notices under the Food Act 2006 (Qld). A person must hold a licence to carry on a licensable food business (s 49). The application is made to the local government (s 52) in the approved form, which must provide for the applicant's contact details (s 85). It must state the applicant's name and address, or for a corporation its directors, the premises, the business, and details of any conviction for a relevant offence (s 53). Council decides suitability, including convictions and previous refusal, suspension or cancellation (s 57). An authorised person may give an improvement notice stating the provision believed to be contravened, how it is contravened and the period to remedy it (s 209). Information gained in administering the Act about a person's affairs is confidential (s 272). The chief executive's register of mobile-premises food businesses (ss 264-266), council lists of licensed businesses and published conviction or "name and shame" registers are public and are decoys.
Contact lists, call-out lists and activation rosters for a Queensland council's Local Disaster Management Group (LDMG) that hold members' private after-hours mobiles, home phone numbers, home addresses or personal email addresses. Every local government must establish a Local Disaster Management Group (Disaster Management Act 2003 s 29), whose chairperson appoints a local disaster coordinator (s 35). The council gives written notice of the group's members to the police commissioner and the district group each year (s 37). The local disaster management plan must be available for inspection and on the council website (s 60), so published LDMG membership that lists roles and office numbers is public and is a decoy. Information acquired in performing a function under the Act must not be disclosed (s 139). Vulnerable persons registers are covered by au-qld-disaster-vulnerable-persons-register.
Public library member (borrower, patron) records held by Queensland councils, which may run library facilities as a local government function under the Libraries Act 1988 s 54: membership applications and registrations, member profiles and exports from the library management system, junior member records with parent or guardian consent, borrowing and loan histories, holds and reservations, and overdue notices. The Libraries Act has no member-privacy provision; confidentiality rests on the Information Privacy Act 2009 and council policy. Reading history can reveal political, religious, health and sexuality interests, and junior member records hold children's data. Library policies, conditions of membership, catalogue records and news are decoys.
Records of a pool immersion incident involving a young child (under 5) in Queensland under the Building Act 1975: the hospital notice to the chief executive (health) under s 245G (name and date of birth of the young child, day of the examination, address of the child's parents, address where the incident happened), the onward notice to QBCC, the local government and the Family and Child Commissioner under s 245I, and the council's follow-up pool inspection under s 246ADA, together with council drowning and near-drowning incident files. Pool immersion information may be disclosed only as allowed by s 257A. Public pool safety certificate and regulated pools register entries, pool fencing guidance, the statute text and drowning statistics are decoys.
Queensland council animal management enforcement records under the Animal Management (Cats and Dogs) Act 2008. Covers proposed declaration notices (s 90: breed, colour, sex, distinguishing marks, reasons, written representations within at least 14 days), regulated dog declarations (s 89 and s 94: declared dangerous or declared menacing dog), information notices (s 95), destruction orders (s 127A) and dog attack investigation or complaint records (attack offences ss 194-195). These records name the owner, the dog, the address and, for attacks, the victim and their injuries. The state regulated dog register may be inspected only by officers, owners and similar persons (s 173). The council dog registry is open to inspection, but owner information is excluded (s 179(2)), so a registry extract without owner details is not matched at enforce tiers. Restricted dog provisions survive only as transitional permits after the 2024 amendments (Act No. 17 of 2024), which introduced prohibited dogs (s 127).
Trade waste and seepage water approvals issued by a Queensland sewerage service provider (council or water utility) under Water Supply (Safety and Reliability) Act 2008 (Qld) ch 2 pt 6 (s 180 approvals, s 181 conditions such as maximum daily quantity and limits for suspended solids and biochemical oxygen demand, ss 182-184 suspension and cancellation, s 185 amendment), and the compliance records that follow them: sampling results against discharge limits, grease arrestor and pre-treatment inspections, and breach or non-compliance notices. The records carry the approval holder's business, premises, approval number, process chemistry and non-compliance history. Published trade waste guidance, acceptance criteria tables, fact sheets and blank application forms are decoys.
Water and sewerage customer account records held by Queensland councils and water service providers about financial hardship, payment plans and restriction of supply for non-payment. Water Supply (Safety and Reliability) Act 2008 s 169 lets a service provider reduce the domestic water supply of an owner or occupier who does not pay after notice "to the minimum level necessary for the health and sanitation purposes", but not shut it off completely. In South East Queensland the Customer Water and Wastewater Code (made under the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009) covers financial hardship, including Centrepay, and when supply can be restricted for non-payment; Urban Utilities' Residential Customer Charter describes payment plans and a Financial Hardship Policy. Records combine an account holder, water account or customer number, property or service address, arrears and the hardship, payment plan or flow-restriction action. Published charters, hardship policies, the Code and drought restriction notices are decoys.
Register entries and customer records kept by Queensland water service providers and councils for "special needs" customers and properties whose occupants need a continued, uninterrupted and unrestricted water supply for life support or other medical needs, most often home haemodialysis. The basis is customer-charter and code practice, not a statutory register: the Water Supply (Safety and Reliability) Act 2008 contains no special-needs or dialysis provision; the SEQ Customer Water and Wastewater Code covers "customers and tenants with special needs for an uninterrupted supply of water" (clause wording not retrieved); and the Urban Utilities Residential Customer Charter defines a special needs residential property as one where an occupant needs such supply as confirmed by a registered medical specialist, treating hospital or dialysis centre, and commits to at least four business days' notice of planned interruptions to those properties. Modelled on au-energy-life-support-register. Charters, glossaries and eligibility pages are decoys.
A parameterised template for council customer references: rates assessment and property numbers, rate and water account numbers, development / building / plumbing application numbers, animal registration numbers and infringement notice numbers, when they appear in council correspondence, CRM exports and customer records alongside a named customer. Every council numbers these differently and none of the formats is published, so the public version anchors on the field labels (Assessment No, Property No, Rate Account, Application No, Animal Registration No, Infringement No and close variants) with a loose, placeholder-guarded, digit-bearing value. Each reference type is a separate regex so that a deployment can extend it with the council's real format through the existing identifier types council-property-number, utility-account-number, council-development-application-number, animal-registration-number and infringement-notice-number. The record-specific council classifiers (rates arrears, concessions, animal registration, infringement / SPER, water hardship) remain the higher-confidence detectors; this template catches the long tail of customer correspondence that carries a council reference. Published DA notices, council FAQ pages and blank forms are decoys.